Public Helplines

Defra and Animal Health

Animal Health Disease Outbreak Information Line - 0844 8844600
British Cattle Movement Tracing System - 0845 0501234
British Cattle Movement Tracing System (Wales) - 0845 0503456
Defra Helpline - 08459 335577
Livestock Identification Helpline - 0845 0509876
Poultry Register Helpline - 0800 6341112
Register for Disease Alerts - 0844 8849888
Compulsory Scrapie Flocks Scheme Helpline - 0845 6014858
National Fallen Stock Scheme - 0845 0548888
Broiler Directive Registration Helpline - 0845 6014858
Pre 1996 Cattle Movements - 0845 6014858
Welfare in Transit Helpline - 0845 6038395

Scottish Executive

Telephone Enquiry Line: +44 (0)8457 741 741 or +44 (0)131 5568400
Email: ceu@scotland.gsi.gov.uk
Fax: +44 (0)1397 795 001
Minicom: +44 (0)131 2441829 (service for the deaf)

Welsh Government

(English) - 0845 0103300
(Welsh) - 0845 0104400

Operational Partners

Veterinary Laboratories Agency - 01932 341111

Food Standards Agency England:
England - 020 72768829
Scotland - 01224 285100
Wales - 02920 678999

Health Protection Agency - 020 77592700 (Central Office)

RSPCA 0300 1234999

PETS helpline +44 (0)870 241 1710 - Monday to Friday - 8am to 6pm UK time (closed Bank Holidays)