defra logo
|
 
Start of content

Access to information

If you want to request information from Animal Health, learn more about your rights and data protection then this page will help to direct you to up to date information.

Freedom of Information

On 1 January 2005, the Environmental Information Regulations 2004 and the Freedom of Information (FOI) Act 2000 came fully into force. These were followed by the Re-use of Public Sector Information Regulations which came into effect on 1 July 2005. The purpose of this site is to explain what the pieces of information legislation mean, how to make a request or complaint about a request for information held by Animal Health, and how such a request/complaint will be handled. The site also lists recent requests already processed.

Information Legislation

  • Data Protection Act 1998 which relates to ‘personal data’ held by Animal Health.
  • Freedom of Information Act 2000 for England and Wales, or Freedom of Information (Scotland) Act 2002 for Scotland.
  • Environmental information is covered by the Environmental Information Regulations 2004 (for England and Wales), or Environmental Information (Scotland) Regulations 2004 for Scotland.
  • Rules for the re-use of information supplied under information legislation are contained in The Re-use of Public Sector Information Regulations 2005.

Requesting Information

Before submitting a request, please check the Animal Health and Defra websites to see if the information is not already available there.

To make an information request, please download the Request for information form (PDF 106KB).

If you are requesting your own personal data, please include a cheque for £10, made payable to Animal Health to cover the DPA 1998 fee.

If the request is for personal data in relation to prosecution or taxation, download the DPA section 29request form (PDF 106KB).

Download the up to date list of Access to Information requests (PDF 461KB).

Public Service Guarantee on Data Handling

Animal Health will process all requests for information in accordance with the appropriate piece of legislation, and will endeavour to provide a response within 20 working days of receipt of the request.

Read the Animal Health Public Service Guarantee on data handling and the explanation of the guarantees it contains.

Welsh Language Scheme

The scheme is committed to the principle that in conducting public business in Wales, Animal Health will treat the English and Welsh Languages on a basis of equality. See our Welsh language scheme page.

Animal Health Publication Scheme

The publication scheme is a guide to key information routinely published by or made available from Animal Health. It focuses on information relating to our key executive, advisory and promotional duties and also on the standards and guidance by which we make decisions.

Much more information about Animal Health is available by contacting our Enquiry Service, via our website or our suite of publications.

Download the Animal Health Publication Scheme (PDF 371KB).

Fair Processing Notice (Data Protection Statement)

Animal Health's Fair Processing Notice (Data Protection Statement) gives details of the purposes for which Animal Health gathers data and the use that may be made of that information, including who the information may be shared with.

A version of the notice for the GB poultry register can be found in our data statment page.

Knowing More about You

If you’re one of our customers (i.e. an owner or keeper of livestock) you may already provide information to the Rural Payments Agency, the Scottish Government or the Welsh Government. We use this information to carry out our work, but it doesn’t fully meet our animal health needs.

Find out more on our 'More About You' page.

Personal Business Costs

Personal business costs are available to download. Please select the quarterly figures you wish to view below:

Complaints & Plaudits

The service you can expect from us and how to make a complaint or tell us of a good customer experience can be found here.

Further Information

Further information on Access to Information legislation can be found at:

Page last modified: 15 August, 2011